After a few false starts, BlizzCon tickets went on sale yesterday for, oh, about 12 minutes. There was a final 10 second window to purchase tickets at 8 PM PST and after that all 12,000 were gone. It was a terribad experience and I know Doodle is just sick.
I had 2 tickets in my cart, one for me and one for mom, during the afternoon blitz but apparently adding tickets to your cart didn’t deduct them from inventory so it was more a race to enter information and finalize payment than an orderly process of purchasing a hotly desired item. No one knew this going in. I’ve never been part of an internet mosh pit like yesterday. My understanding and experience of ecommerce is that, generally, when an item goes into ones cart those items are deducted from inventory and reserved for the person who put them in their cart to finalize their shopping and allowing them to pay at a reasonable pace. If not paid for inside a window of time, the items in the cart CAN be pulled but it is generally on the order of minutes, not seconds.
The BlizzCon discussion forum is filled with rage and cancellation posts. Some idjits went too far and hopefully those threads / posts has been removed and perhaps even reported to the police or district attorney.
I think the most heart-breaking part of this is not missing out on BlizzCon but the impact this will have on the RoadToBlizzCon project. Do we continue knowing one of the authors doesn’t get to go? Are the characters independent of the authors and therefore they press on, blissfully ignorant? Do we change the entire tone of the story? Doodle and I are really doing some soul-searching to see about continuing. I’m inclined to forge ahead and see where the story takes us. I am optimistic about the future and think good things can still happen in this.
So, overall, it’s a bittersweet time. Doodle got a ticket and is coming out to California. Meeting him face-to-face is what I was most excited about in the first place. But the whole event could just bring up the current ache all over. I choose the minor ache and the excitement of meeting in person a RL friend for the first time.